Refund policy

We want you to love the product you ordered. However, if you are unhappy with your purchase, please reach out to us within 1 day of receiving your fresh floral or plant order via email at hello@thimbleberryhouse.com and we will work to resolve your concerns.

All other products, please reach out to us via email at hello@thimbleberryhouse.com within 14 days of receiving your product.